Making your life easier
With Canon Self Service you can: [1]
- Create a ticket and track its status online
- Submit your meter readings
- Invite your colleagues to manage all or specific products on your account [2]
- Request relocation or removal of your product
- View and update account and product information
- Raise account queries
[1] This service is reserved exclusively for customers with an active technical support contract.
[2] Product visibility is dependent on user role. Please refer to the FAQs for more information on Self Service user roles.
Benefits
Service tailored to suit your needs. 24/7 access enables you to send us a request when it suits you. Additionally, you will have the capability to check the status of any requests raised online, by phone or via email along with the option to receive email updates on the status of these requests.
Submitting meter readings has never been easier. With the Canon Self Service Portal you can provide your meter readings at any time without having to call or email us. Submitting your meter readings online enables you to access your latest readings as well as the date they were submitted.
All your information in one place. The Canon Self Service Portal offers you instant access to all your account details and product information. You can also submit and track account queries and request a demo or information on additional online services.