Cookies are small text files that are stored on your computer when you visit certain web pages. At Canon-europe.com we use cookies to understand what content you are interested in, and to remember you if you return to our site. The tables below show cookies that may be stored on your computer whilst visiting Canon-europe.com, or one of its sub-domains.
Please note that the cookies we use can’t harm your computer. Canon does not store personally identifiable information such as credit card details in the cookies we use, but we do use encrypted information gathered from cookies to help us to improve your experience of our website. For example, they help us to identify and resolve errors, or to determine the related products to show you when you're browsing our sites.
To make full use of the content and personalised features on Canon-europe.com, your computer, tablet or mobile phone will need to accept cookies (and often does so by default), as we can only provide you with certain personalised features on this website by using them.
Our cookies don't store sensitive information such as your name, address or payment details. However, if you'd prefer to restrict, block or delete cookies from Canon-europe.com, you can manage your settings here to change your cookie preferences.
|
Name |
Description |
Expiration (i.e. when the cookie is deleted from your device) |
|
_clck |
Persists the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. |
1 year |
|
_evidon_consent_cookie |
This cookie manages your cookie preferences. When set it manages when your opt-in/opt out setting of being tracked and/or targeted by Canon |
1 year and 1 month |
|
_fbc |
Facebook: to store last visit |
3 months |
|
_uetsid |
Used by Microsoft Bing Ads to communicate with a user who has previously visited our website. |
1 day |
|
_uetvid |
This is a cookie utilized by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. |
1 year and 1 month |
|
RecentlyViewedInSupportWebForm |
Used to dispaly the recently selected products while raising the contact support request |
6 months |
|
_fbp |
Facebook: to store and track visits across websites. |
3 months |
|
_pin_unauth |
Pinterest: groups actions for users who cannot be identified by Pinterest. |
1 year |
|
ADRUM |
This cookie contains the referral page URL and some timing information to assist in gathering First Byte Time for some browser types. |
Session |
|
CONSENTMGR |
Stores key/value pairs related to the consent and preferences prompts |
1 year |
|
ct_visitor |
Keeps track of visits by user to the website |
1 month |
|
ki_r |
Qualaroo: Log the initial document referrer when available for targeting purposes |
1 year |
|
ki_s |
Qualaroo: The current state of any survey the user has viewed or interacted with |
1 year |
|
ki_t |
Qualaroo: Timestamps and view counts |
1 year |
|
ki_u |
Qualaroo: An anonymous identity to associate with responses |
1 year |
|
liveagent_oref |
To store referrer ID's |
1 year |
|
liveagent_ptid |
Links previous chats and transcripts from a single visitor. |
1 year |
|
liveagent_vc |
Counts a user’s distinct browsing sessions on the website after closing previous sessions. |
1 year |
|
optimizelyEndUserId |
Stores a visitor's unique Optimizely identifier. |
6 months |
|
tint-anonymous-uid |
Set through our site by advertising partners and used to build profiles. This does not store directly personal information, but are based on uniquely identifying your browser and internet device. |
1 year |
|
usersite |
To display the type of the header wether it is business, consumer, pro |
1 month |
|
_clck |
Persists the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. |
1 year |
|
_scid |
Snap Chat: Tracks the individual sessions on the website, allowing the website to compile statistical data from multiple visits. This data can also be used to create leads for marketing purposes (Snapchat.com) |
1 year and 1 month |
|
_sctr |
Snap Chat: Used to determine whether a third party tag will be called in Snap Ads Pixel. |
1 year and 1 month |
|
_tt_enable_cookie |
TikTok: This cookie is used as a means of tracking your website activity to help us optimise our advertising. |
1 year and 1 month |
|
_ttp |
TikTok: This cookie is used as a means of tracking your website activity to help us optimise our advertising. |
1 year and 1 month |
|
AWSALB |
AWS cookie for load balancer sticky sessions |
1 week |
|
AWSALBCORS |
includes the same information as the original stickiness cookie plus the SameSite attribute. |
1 week |
|
basketStatus |
we set a cookie that logs that you have items in your basket and helps us to display the correct basket status to you when you then continue to browse around the website. |
2 years |
|
CSRF-TOKEN |
Holds value of CSRF token for login details |
10 days |
|
cto_bundle |
Aids in serving targeted advertising/marketing |
1 year and 1 month |
|
DYN_USER_CONFIRM |
This cookies are used for automatic login, the process of detecting a returning customer and associating the customer with his or her existing user profile. |
1 month |
|
DYN_USER_ID |
This cookies are used for automatic login, the process of detecting a returning customer and associating the customer with his or her existing user profile |
1 month |
|
ecomm_basket_count |
Hold the current basket count value |
1 month |
|
idccsrf |
CSRF cookie |
10 days |
|
JSESSIONID |
This cookie generated by Servlet containers and used for session management in J2EE web applications for HTTP protocol. If a Web server is using a cookie for session management, it creates and sends JSESSIONID cookie to the client and then the client sends it back to the server in subsequent HTTP requests. |
Session |
|
leady_session_id |
Stores current session information when you visit the site |
Session |
|
liveagent_oref |
To store referrer ID's |
1 year |
|
liveagent_ptid |
Links previous chats and transcripts from a single visitor. |
1 year |
|
liveagent_vc |
Counts a user’s distinct browsing sessions on the website after closing previous sessions. |
1 year |
|
ln_or |
Registers statistical information about users behavior on the website |
1 day |
|
ln_or |
Registers statistical information about users behavior on the website |
1 day |
|
LSKey-c$CookieConsentPolicy |
Cookie consent |
1 year |
|
nQ_cookieId |
Sets a unique ID for a specific visitor. This ID can be used to recognize the visitor upon re-entry and implement any preference or choices made. The cookie also allows the website to track the visitor on multiple websites for marketing purposes. |
1 year |
|
nQ_userVisitId |
Sets a unique ID for the session. This allows the website to obtain data about visitors behaviour for statistical purposes. |
30 minutes |
|
pctrk |
Used to track unique page visitors in Experiences. |
1 year |
|
PHPSESSID |
Is a session cookie that is used to identify a user's session on a website. It is commonly used in PHP-based web applications to store a unique identifier for a user's session on the server. |
Session |
|
PicassoLanguagec102cb4f-d552-40e5-ac9d-e36950a91272Published |
Tailor advertising to better match Users interests through advertising channels and social networks |
Session |
|
previous_transaction_id |
Holds the value of the previous transaction id if available |
3 months |
|
ProductsRecentlyViewed |
Stores information about recently viewed products |
7 days |
|
prvsosurl |
Its related to PDC which is now migrated to MDC form |
Session |
|
renderCtx |
Tailor advertising to better match Users interests through advertising channels and social networks |
Session |
|
RV-category |
Holdes the recently viewed category |
1 day |
|
RV-product |
Holdes the recently viewed product |
1 day |
|
support_tab_banner_cookie |
Functional cookie for Support banner |
2 hours |
|
support_tab_selection_cookie |
Functional cookie for tab selection capture |
1 day |
|
tint-anonymous-uid |
Set through our site by advertising partners and used to build profiles. This does not store directly personal information, but are based on uniquely identifying your browser and internet device. |
1 year |
|
Name |
Description |
Expiration (i.e. when the cookie is deleted from your device) |
|
SupportCookietimer |
This cookie is used to display a survey after 90 seconds of activity within our Support section |
Immediately |
|
ASP.NET_SessionId, ASPSESSIONIDSACSRSTQ |
Used to measure information related to your browsing session on our website. It is generated automatically by our webserver |
Session |
|
NSC_tmpvhi-iuuq-wjq69 (or similar) |
Used to help us manage website delivery resources |
0 hour |
|
Supportsite |
Used to display the most recently visited Support pages to you. |
11 hours |
|
SupportSurvey |
Used to record whether our visitors would like to participate in our survey |
1 month |
|
RecentlyViewed |
Functional cookie for recently viewed products |
6 months |
|
id |
Used to measure the performance of our online advertising media and is set by Google Doubleclick for Advertisers |
30 days |
|
test_cookie |
Used to measure the performance of our online advertising media and is set by Google Doubleclick for Advertisers |
30 days |
You can use our registration website to create and manage your account with Canon (Canon account). When using this website, the following cookie will be created.
|
Name |
Description |
Expiration (i.e. when the cookie is deleted from your device) |
|
NSC_tmpvhi-iuuqt-wjq102 or similar |
Used to help us manage website delivery resources |
Session |
|
ASP.NET_SessionId |
Used to measure information related to your browsing session on our website. It is generated automatically by our webserver |
After your browsing session is finished |
|
user_accepts_cookies |
Used to record whether the visitor has been presented with the notice related to our Cookie Notice. |
1 month |
|
Name |
Description |
Expiration (i.e. when the cookie is deleted from your device) |
|
_evidon_suppress_notification_cookie |
This cookie is dropped to hide the barrier/banner for X amount of time. |
1 year |
|
consent_sync |
Consent sync between store and marketing sub domains |
Session |
Akamai is part of our Content Delivery Network (CDN). It is used to serve pages to visitors to our websites across EMEA faster by placing a copy of the content in the country (or near the country) of the visitor.
|
Name |
Description |
Expiration (i.e. when the cookie is deleted from your device) |
|
ak_bmsc |
Cookie used to optimize performance, and to improve the user experience, on Akamai websites. |
2 hours |
|
Akamai_AnalyticsMetrics_clientId |
Stores a user unique ID |
Session |
|
AkamaiAnalyticsDO_visitStartTime |
Stores the visit start time |
Session |
|
AkamaiAnalytics_VisitCookie |
Stores information about the number of tabs currently open |
Session |
|
AkamaiAnalytics_VisitIsPlaying |
Stores information about streams playing in any tabs |
Session |
|
AkamaiAnalyticsDO_bitRateBucketsCsv |
Stores required information to compute bitrate data for the visit |
Session |
|
AkamaiAnalyticsDO_visitMetricsCsv |
Stores visit-related metrics as a CSV |
Session |
|
AkamaiAnalytics_VisitLastCloseTime |
Stores the time when the browser was last closed |
Session |
|
AkamaiAnalytics_VisitUnqueTitles |
Stores the unique title names that are played in a browser |
Session |
|
bm_sv |
This cookie is necessary for the Akamai cache function. |
2 hours |
We work with Bazaarvoice to enable customers to review our products. Bazaarvoice uses cookies to collect information from consumers which it uses to observe user behaviour across multiple websites: please see the Bazaarvoice privacy policy here - https://www.bazaarvoice.com/legal/privacy-policy/ -for more information on Bazaarvoice cookies.
|
Name |
Description |
Expiration (i.e. when the cookie is deleted from your device) |
|
BVBRANDID |
Allows internal Bazaarvoice web analytics to be correlated to the same user for interactions within a particular client domain. |
1 year |
|
BVBRANDSID |
Allows internal Bazaarvoice web analytics to be correlated to the same user browsing session for interactions within a particular client domain. |
30 minutes |
|
BVImplmain_site |
Used for client-driven A/B tests |
Session |
|
BVImplsuper_product_pages |
BV cookie for super product pages |
Session |
ContentSquare is a solution which aggregates usage and frequency data to improve user experience.
|
Name |
Description |
Expiration (i.e. when the cookie is deleted from your device) |
|
_cs_c |
To store cookie consent preferences. |
1 year |
|
_cs_cvars |
This cookie is used to record custom variables |
Session |
|
_cs_id |
This cookie contains ContentSquare’s user identifier |
1 year |
|
_cs_mk |
Used for the Google Analytics and Adobe Analytics integrations |
30 minutes |
|
_cs_s |
This cookie contains the number of pageviews within the running session for ContentSquare Solution |
30 minutes |
Google Analytics is a web analytics service provided by Google, Inc. Google Analytics sets cookies in order to allow us to evaluate and report on the use of our website. It is widely used across the web and all data is anonymised meaning the cookies carry no personally identifiable information. These cookies help us to understand our visitor's behaviour and allow us to make improvements to better our user's experience. It's a win-win relationship.
|
Name |
Description |
Expiration (i.e. when the cookie is deleted from your device) |
|---|---|---|
|
_dc_gtm_ UA-73032448-1 |
Used to throttle request rate. |
1 minute |
|
_ga |
Used to distinguish users. |
2 years |
|
_gaid |
Used to distinguish users. |
24 hours |
|
_gac_73032448 |
Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out |
3 months |
|
__utma |
Used to distinguish users and sessions. The cookie is updated every time data is sent to Google Analytics. |
2 years |
|
__utmb |
Used to determine new sessions/visits. The cookie is updated every time data is sent to Google Analytics. |
30 minutes |
|
__utmc |
This cookie operates in conjunction with the __utmb cookie to determine whether the user was in a new session/visit |
Session |
|
__utmt |
to store number of service requests. |
10 minutes |
|
__utmz |
Stores the traffic source or campaign that explains how the user reached your site and is updated every time data is sent to Google Analytics. |
6 months |
|
__utmx |
Used to determine a user's inclusion in an experiment. |
18 months |
|
__utmxx |
Used to determine the expiry of experiments a user has been included in. |
18 months |
|
_ga_PCGB3MYLJC |
Used to persist session state. |
2 years |
|
_gat_tealium_0 |
This cookie is used by Google Analytics to delay requests to Google Analytics, to increase the efficiency of network calls. |
24 hours |
|
_gcl_au |
Persists Google Ads information in a first party cookie when the user lands on the site from an ad. |
3 months |
|
_gid |
This cookie is responsible for tracking user behaviour. |
1 day |
|
_gat |
These cookies are used to collect analytical information on our online customers. |
1 minute |
|
_gat_gaTracker |
These cookies are used to collect analytical information on our online customers. |
1 minute |
|
_gat_gtag_UA_... |
These cookies are used to collect analytical information on our online customers. |
1 minute |
|
_gat_tealium_0 |
This cookie is used by Google Analytics to delay requests to Google Analytics, to increase the efficiency of network calls. |
1 minute |
|
_gat_UA-… |
These cookies are used to collect analytical information on our online customers. |
1 minute |
|
_gd#############-… |
Used by Google Analytics to distinguish users |
2 years |
|
id |
Used to measure the performance of our online advertising media and is set by Google Doubleclick for Advertisers |
1 month |
|
sis_ga_xxxxx_0 |
Google Analytics cookie to store information about user |
2 years |
|
sis_ga_xxxxx_0_gid |
Google Analytics cookie to store unique value for each page |
1 day |
We may use Google Analytics for the following purposes:
Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help (https://support.google.com/analytics/answer/6004245)
Visitors can opt out of Google Analytics & Display Advertising by managing your setting here.
Canon website uses Clicktale, a web analytics service which may record mouse clicks, mouse movements & scrolling activity. Clicktale does not collect personally identifiable information (PII). We are using the information collected by Clicktale to improve our website, make it more user-friendly and monitor that it is performing correctly. You can choose to disable the Service at http://www.Clicktale.net/disable.html or you can manage your setting here
|
Name |
Purpose |
Expiration |
|
WRUID |
This cookie is used to anonymously identify a visitor of the Website for the purpose of enabling the ClickTale software to track such visitor’s actions across the client’s website. |
1 year |
|
WRIgnore |
Used to signify that the visitor’s session will be ignored. |
10 minutes |
|
__CT_Data |
This cookie is used to count the number of pageviews or visits of the anonymous visitor for the purpose of enabling the ClickTale software to track the number of pageviews or visits a visitor made on the client’s website |
1 year |
On Canon-europe.com we sometimes display content, often videos or product tours, using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a visitor. Flash cookies are stored on your device in much the same way as the cookies described above, but they're managed differently by your browser.
If you wish to disable or delete a Flash cookie, see Adobe Flash Player Security Settings. Please note, that if you disable Flash cookies for Canon-europe.com you will be unable to access certain types of content on the site, such as videos.
We use Eloqua to personalise the way we communicate with you. When you first visit a Canon Website, a third party cookie from eloqua.com is stored in your browser. This cookie is then used to track the pages that you visit during your session. Whilst the cookie may be used across many sites, the information collected on Canon Website is visible only to Canon and is not shared with any third parties including Eloqua or other users of the Eloqua system.
Although this cookie does not contain any personal information about you specifically, if you choose to fill out a form on our site then we will link your personal information (including but not limited to what operating system you are using, IP address, cookie information, time stamp, and clickstream information) to the browsing information associated with the Eloqua cookie on your browser. This information is only gathered while you are on Canon Website but cannot and will not gather information about other third party sites that you have visited.
We then use this information to improve our service to you such as choosing how we communicate with you (subject to your consent) and tailoring the content of our communications to you to include information that reflects the interest that you have shown in the content of our web pages, or by choosing offers or promotions that we think may interest you and to improve how we respond to your needs.
|
Name |
Description |
Expiration (i.e. when the cookie is deleted from your device) |
|
CookieConsentPolicy |
Tailor advertising to better match Users interests through advertising channels and social networks |
1 year |
|
ELQSTATUS |
This cookie gets dropped automatically and simply contains the value ‘OK’ |
2 years |
|
ELOQUA |
This cookie contains a Globally Unique Identifier (GUID) a randomly generate strings of characters and numbers that is used to identify visitors to our site. |
1 year and 1 month |
|
sfdc-stream |
Tailor advertising to better match Users interests through advertising channels and social networks |
3 hours |
SmartAssistant is an application that is used to help visitors decide the best product for their needs.
|
Name |
Description |
Expiration (i.e. when the cookie is deleted from your device) |
|
smartassistant-cid |
SmartAssistant is an application that is used to help visitors decide the best product for their needs. |
1 year |
|
smrt42-qa* |
Contains the user product selections |
Session |
|
smrt42-pg* |
id of advisor page currently visible |
1 hour |
|
smrt42-ps* |
SmartAssistant is an application that is used to help visitors decide the best product for their needs. |
1 hour |
|
smrt42-rp* |
Contains the id of result page |
Session |
|
smrt42-fin* |
Flag indicating final result page |
Session |
|
smrt42-co* |
Flag indicating that a clickout was done by the user |
5 minutes |
TealiumiQ is a tag management system used by Canon to manage the technology used across our website, such as our analytics tools, survey tools, marketing, testing & targeting tools.
Tealium AudienceStream is a customer segmentation and action tool, we record the actions users take within a visit to the website to help enrich our usage understanding on our website. We use this information to improve your experience with personalised, relevant and targeted content. We use Tealium AudienceStream across our platforms and mobile applications, this allows us to stitch your behaviour across all these platforms so your experience is tailored to users no matter what Canon environment you are viewing. We are able to personalise your online experience with Canon even prior to registering an online account with us and your personalised website experience will not be lost if you register an online account with us at a later date.
|
Name |
Description |
Expiration (i.e. when the cookie is deleted from your device) |
|
teal_audiences |
Stores the mercury code of products based on Purchase/Driver Download/Product Registration |
1 hour |
|
teal_canonid |
Qualaroo: Keeps track if the domain has Canon ID |
1 year |
|
teal_b2b_page_list |
Store the last visited b2b page list for click to call functionaity |
1 hour |
|
teal_printers |
Stores the mercury code of products and product name based on Purchase/Driver Download/Product Registration |
1 hour |
|
teal_products |
Used to display the potentially owned products by a user through their interactions in Support and CPS |
1 month |
|
UTAG_MAIN |
The utag_main cookie is a cookie set by Tealium to enable us to use their tag manager solution.
|
1 year |
|
tealium_segments |
This cookie stores a value that we assign to you based on your activity on the website, this activity is the pages you view, your frequency of viewing the site and particular actions that you take while viewing our website. We use this activity to place you into a particular audience criteria so we can personalise and tailor your experience on our website to be more relevant & personal to you to give you an overall better online experience with us. |
1 year |
Google reCAPTCHA is a website security service that helps protect our site from spam and abuse. It uses advanced risk analysis techniques to tell humans and bots apart. Website visitors may be asked to interact with Google reCAPTCHA to verify they are a legitimate user.
|
Name |
Description |
Expiration (i.e. when the cookie is deleted from your device) |
|
PREF NID HSID APISID SID |
These are essential site cookies, used by the google reCAPTCHA. These cookies use a unique identifier for tracking purposes. |
2 years |
If you 'share' Canon-europe.com content with friends through social networks, such as Facebook and Twitter, you may be sent cookies from these websites. We don't control the setting of any third party cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
Canon can’t be responsible for the cookies used on any third party website that is linked or referenced from Canon-europe.com.
When you visit a page on Canon-europe.com you may be sent cookies from third party advertisers. These include, but aren’t limited to, Facebook, LinkedIn and Amazon. You may also be sent cookies from websites which contain embedded content (for example YouTube or Maporama). You can manage the settings of these cookies here or you check the respective third-party websites for more information about their cookies and how to manage them.
If you'd like to learn more about cookies in general and how to manage them, visit http://www.aboutcookies.org/, please note that we can't be responsible for the content of external websites.