STAY AHEAD WITH
THE NEW CPS

Canon Professional Services is now a paid product support service, designed to protect your business against the unexpected, so you and your team can concentrate on your craft.

Corporate

WHAT’S CHANGING?

We have redesigned CPS to ensure that nothing was left out. Proactive hands-on support, discounts, maintenance plans and much, much more.

HOW TO MIGRATE YOUR ACCOUNT

GET THE PROFESSIONAL ADVANTAGE

All benefits are subject to Terms of Use

Plans that work for you

Canon Camera

Small & Medium Businesses

Best suited for freelancers and small to medium sized businesses

Silver

Gold

Platinum

Annual Fee

€100 excl VAT

€200 excl VAT

€350 excl VAT

Qualification Points

500 – 999

1000 – 1599

1600+

Service Discount

Applies on all services and repairs

10%

15%

20%

Unlimited Inbound & Return Shipping

Next Business day

Included

Included

Included

Maintenance Allowance

Applied to full price service

€100

€200

€350

Fast Track Servicing for EOS & lenses

5 days

3 days

2 days

Fast Track Servicing for Video & Cinema

5 days

5 days

5 days

Upon request

Repair only

No

Upon request if service
time exceeded

By request

CPS Priority Helpdesk

Yes

Yes

Yes

CPS community benefits

- Coaching Sessions
- Member only offers
- Professional Community
- Welcome pack

Yes

Yes

Yes

Corporate

Corporate

For medium to large organisations owning between 25 & 250 units of equipment

Corporate C

Corporate B

Corporate A

Annual Fee

€1000 excl VAT

€3000 excl VAT

€5000 excl VAT

Two Year Fee

5% Multi-Year Discount

€1900 excl VAT

€5700 excl VAT

€9500 excl VAT

Three Year Fee

10% Multi-Year Discount

€2700 excl VAT

€8100 excl VAT

€13500 excl VAT

Qualification Points

2500 - 4499

4500 - 10,000

10,000

Service Discount

Applies on all services and repairs

20%

20%

20%

Unlimited Inbound & Return Shipping

Next Business Day

Included

Included

Included

Maintenance Allowance

Applied to full price service

€1,000

€2,000

€3,000

Fast Track Servicing for EOS & Lenses

3 days

3 days

3 days

Fast Track Servicing for Video & Cinema

5 days

5 days

5 days

Backup Loans

Repair only

Upon request if service
time exceeded

Upon request if service
time exceeded

Upon request if service
time exceeded

CPS Priority Helpdesk

Yes

Yes

Yes

CPS community benefits

- Coaching Sessions
- Member only offers
- Professional Community
- Welcome pack

Yes

Yes

Yes

Onsite maintenance day

0

1

2

Technical Skills product training

Yes

Yes

Yes

FREQUENTLY ASKED QUESTIONS