Error Codes and Error Messages

Please enter your PIXMA, EOS, imageRUNNER or imagePROGRAF product name in the box below to select your product, then when on the product page select Error Codes on the menu bar and enter the error code or message that you are experiencing.

Select your product

Recently selected

You might also need...

Contact Us

Contact Us

Contact us for telephone or E-mail support

Register your product

Canon ID

Register your product and manage your Canon ID account

Locate A Repair Centre

Repair

Locate a repair centre and find other useful information regarding our repair process